Welcome to Aviras, a 925 sterling silver jewellery brand owned and operated by Bright Digi Gold. These Terms and Conditions govern your access to and use of our website, mobile application, and services. By accessing, browsing, or making a purchase through our platform, you agree to comply with these Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree with any part of these Terms, you are advised not to use our platform.

• You must be at least 18 years of age to access or use our services.
• By using this platform, you confirm that you are legally competent to enter into a binding contract under applicable Indian laws.
• If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

• You may be required to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials.
• All activities conducted through your account shall be your responsibility.
• We reserve the right to suspend or terminate accounts that provide false, incomplete, or misleading information.

• Aviras offers 925 sterling silver jewellery through its platform.
• All product descriptions, images, and specifications are provided for informational purposes.
• While we strive for accuracy, minor variations in color, texture, or finish may occur due to lighting, photography, or display settings.
• We do not offer customized or personalized jewellery.
• Product availability is subject to stock and may change without prior notice.

• All prices displayed on the platform are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise specified.
• We reserve the right to modify prices at any time without prior notice.

• Payments can be made through supported methods such as:

  • Credit or debit cards
  • UPI
  • Net banking
  • Wallets or other supported payment methods
• All payments are processed through secure third-party payment gateways. We are not responsible for payment failures or delays caused by such providers.

• Once an order is placed, you will receive an order confirmation via WhatsApp or SMS.

• Acceptance of an order is subject to:

  • Product availability
  • Payment confirmation
  • Verification checks

• We reserve the right to cancel or refuse any order at our discretion, including:

  • Pricing errors
  • Suspected fraudulent transactions
  • Stock unavailability
• Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

• We aim to process and dispatch orders within the timelines mentioned on the platform.

• Delivery timelines may vary based on:

  • Customer location
  • Courier partner availability
  • External factors such as weather or logistics disruptions
• Estimated delivery timelines are indicative and not guaranteed.
• Risk of loss or damage passes to the customer upon successful delivery.

• Our Refund Policy governs returns and refunds.

• Products eligible for return must be:

  • Unused and unworn
  • In original packaging
  • Accompanied by invoice and tags
• Refunds will be processed after quality checks and within the specified timeline.
• Certain items may not be eligible for return due to hygiene, safety, or product category restrictions.

• All jewellery sold under Aviras is made from certified 925 sterling silver.
• We take reasonable measures to ensure quality and authenticity.
• Customers are encouraged to review product details carefully before purchase.

By using the platform, you agree to follow lawful and responsible conduct.

• Provide accurate, current, and complete information.
• Do not use the platform for unlawful or fraudulent purposes.
• Do not engage in activities that may harm or disrupt the platform.
• Do not reproduce, duplicate, or exploit any content without authorization.
• Any violation may result in suspension or termination of access.

• All content on the platform, including text, images, logos, product designs, and graphics, is the intellectual property of Aviras or Bright Digi Gold.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

• To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages.
• We are not responsible for loss of data or profits, service interruptions, or delays caused by third-party providers.
• Products are provided on an as-is basis without warranties beyond those required under law.

• Our platform may rely on third-party services such as payment gateways and logistics partners.
• We do not control and are not responsible for the performance, security, or reliability of these third-party services.

• Your personal information is collected and processed in accordance with our Privacy Policy.
• We implement reasonable security measures to protect your data.
• No system is completely secure, and we cannot guarantee absolute data protection.

By using our platform, you consent to receive communications including order updates, transaction notifications, and promotional messages. You may opt out of promotional communications at any time.

• We reserve the right to update or modify these Terms at any time without prior notice.
• Changes will be effective upon posting on the platform.
• Continued use of the platform after updates constitutes acceptance of the revised Terms.

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts located at Bright Digi Gold's place of business.

We shall not be held liable for any delay or failure in performance due to events beyond our reasonable control, including natural disasters, government actions, war, strikes, pandemics, or supply chain disruptions.

• For complaints, concerns, or disputes, contact support@aviras.co.
• We aim to acknowledge complaints within 48 hours.
• We aim to resolve issues within 30 business days.

• We reserve the right to suspend or terminate your access if you violate these Terms.
• Access may also be suspended for fraudulent or harmful activities, or for providing false or misleading information.

• Brand: Aviras by Bright Digi Gold
• Email: support@aviras.co