Data Protection
Privacy Policy
How Aviras by Bright Digi Gold collects, uses, stores, discloses, and protects your personal information.
Overview
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Overview
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and applicable rules. Aviras, a brand owned and operated by Bright Digi Gold, is committed to safeguarding your privacy and protecting your personal data. By using our platform, you agree to the terms of this Privacy Policy and consent to the collection and use of your information in accordance with it.
Definitions
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Definitions
- Personal Data means any information that identifies or can be used to identify an individual, including name, contact details, and financial information.
- Usage Data refers to data collected automatically when using the website, such as IP address, browser type, and browsing activity.
- Service refers to the Aviras website and related services.
Information You Provide Directly
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Information You Provide Directly
When you interact with our website, we may collect:
- Full name
- Email address
- Mobile number
- Shipping and billing address
- Order details and purchase history
- Payment information processed through secure third-party gateways
We may also collect information when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to newsletters or offers
Information Collected Automatically
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Information Collected Automatically
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Clickstream data and browsing behavior
- This helps us analyze trends and improve our services.
Information from Third Parties
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Information from Third Parties
- Payment gateway providers
- Logistics and delivery partners
- Marketing and analytics platforms
How We Use Your Information
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How We Use Your Information
- To create and manage your account.
- To process and deliver your jewellery orders.
- To provide customer support and respond to queries.
- To send order updates, confirmations, and notifications.
- To improve our website, services, and user experience.
- To detect and prevent fraud or unauthorized activities.
- To send promotional offers and marketing communications only with consent.
- We ensure that your data is used in a fair and lawful manner.
Data Retention
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Data Retention
- We retain your personal data only for as long as necessary to fulfill orders and provide services.
- We may retain data to comply with legal and regulatory requirements.
- We may retain data for internal analysis and record-keeping.
- After the applicable period, your data is securely deleted or anonymized.
Data Security
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Data Security
- We implement measures including SSL encryption, secure payment gateways, restricted access to sensitive data, and regular monitoring and updates.
- While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Rights
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Your Rights
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent at any time.
- Opt out of marketing communications.
- You can exercise these rights by contacting us.
Data Transfer
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Data Transfer
Your information may be transferred to and processed in locations outside your state or country. By using our services, you consent to such transfers, provided adequate safeguards are in place.
Third-Party Links
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Children's Privacy
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Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Business Transfers
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Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to this Privacy Policy.
Updates to This Privacy Policy
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Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Grievance Officer
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Grievance Officer
- Aviras - By Bright Digi Gold
- Email: support@aviras.co
- We aim to respond within 48 hours and resolve complaints within a reasonable timeframe.
Consent
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Consent
By using our website, you consent to the collection, use, and processing of your personal data as outlined in this Privacy Policy.